White Tea
OVANYU / Teaware
Pure Titanium Construction · Crystallization Surface Finish · Walnut Side Handle
The ovanyu Pure Titanium Fairness Pitcher is built from a single material with no compromise: pure titanium, finished with a crystallization surface treatment that creates a fine, textured frost across the body of the cup. The result is a matte, mineral quality that is visually understated and tactilely distinct — a surface that looks considered rather than polished. A natural walnut side handle adds warmth and a comfortable grip, while the included pure titanium tea strainer with ebony handle completes the set for a clean, sediment-free pour every time.
Q: Will the titanium affect the taste of my tea?
A: No. Pure titanium is completely flavor-neutral and non-reactive, making it one of the most suitable materials for vessels in direct contact with brewed tea.
Q: What is the crystallization finish, and is it durable?
A: The crystallization finish is a surface treatment applied to the titanium that creates a fine, textured frost-like appearance. It is part of the metal surface rather than a coating and holds up well under normal handling and washing. Avoid abrasive scrubbers, which can affect the texture over time.
Q: Can the strainer be used with other pitchers or teapots?
A: The strainer opening is 8 cm in diameter and is designed to rest over the pitcher included in this set. It may also work with other vessels of a similar opening size.
Q: How do I care for the walnut and ebony handles?
A: Wipe both wood handles dry immediately after use. Avoid soaking or submerging the handles in water. Occasional conditioning with a food-safe wood oil will help preserve the natural finish over time.
We offer a 14-day return policy, meaning you can request a return within 14days of receiving your item.
To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.
For returns due to personal reasons (non-quality issues), the buyer is responsible for shipping costs; for returns due to quality issues, the seller covers the shipping costs.
To start a return, please contact us at hello@ovanyu.com. Please note that returns should be sent to the following address: [Shop 02, Building 2, China Resources Ziyunfu, Richang Road, Mawei District, Fuzhou City, Fujian Province, China]
If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at hello@ovanyu.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, such as perishable goods (like food, flowers, or plants), custom products (like special orders or personalized items), and personal care goods (like beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about a specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. EU 14-Day Cooling-Off Period
Notwithstanding the above, if the goods are being shipped to the EU, you have the right to cancel your order or return the items within 14 days without providing a reason. As previously stated, returned items must be in the same condition as when you received them—unworn or unused, with tags intact, and in their original packaging. You will also need to provide a receipt or proof of purchase.
Refunds
Once we receive and inspect your return, we will notify you whether your refund request has been approved. If approved, the refund will be automatically issued to your original payment method; funds typically appear in your account within 10 business days.
We will issue a full refund if the return is due to an issue on the seller's part; however, if the return is for personal reasons, the buyer is responsible for shipping costs and a 5% transaction processing fee.
Please note that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return request, please contact us at hello@ovanyu.com.
STORY & CRAFT
The ovanyu Pure Titanium Fairness Pitcher is built from a single material with no compromise: pure titanium, finished with a crystallization surface treatment that creates a fine, textured frost across the body of the cup. The result is a matte, mineral quality that is visually understated and tactilely distinct — a surface that looks considered rather than polished. A natural walnut side handle adds warmth and a comfortable grip, while the included pure titanium tea strainer with ebony handle completes the set for a clean, sediment-free pour every time.
FROM THE OVANYU COMMUNITY
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