Tea Set: Panda Ceramic Infuser Mugs — Two-Piece Gift Set

This ovanyu gift set pairs two ceramic panda mugs, each with a lid and removable infuser. The panda faces add a playful element, while the selected color pairing gives the two mugs a coordinated presentation. Each person can brew their own leaves and remove the infuser when the tea reaches the strength they prefer. Choose from seven combinations, ranging from green and pink to contrasting white-based finishes, for a pair that can be used together or at separate desks.

• Two complete mug arrangements: Each mug comes with its own lid and removable infuser. That means the two servings can be prepared independently, whether you are drinking the same tea or choosing different leaves and steeping times.
• Panda faces and paired colors: The panda motif provides the shared character, while the color combination distinguishes one mug from the other. Select the named pair from the options, checking the photographs for the relationship between the two finishes.
• Gift-box presentation: The two mugs are presented as a gift set, making the pairing part of the experience from the beginning. It is a practical format for a couple, two friends, or anyone who wants a second mug ready for company.
• Independent steeping for each person: Separate infusers let two people choose different teas or stop brewing at different times. This makes the pair useful even when your tea preferences vary, while the mugs still look related when set out together.
• Useful beyond a shared session: Keep the mugs together for tea with company or use them at different desks. Their lids and infusers make each mug a complete individual brewing arrangement, without requiring both to be used at the same time.

• Brand: ovanyu
• Material: Ceramic
• Available options: Forest Green & Pink, Red-White & Blue-White, White & Black-White, White & Blue-White, Black-White & Pink, White & Forest Green, Mustard Green & Peacock Green
• Included: Two mugs, each with lid and removable infuser; gift box
• Capacity: 301–400 ml per mug (approximately 10.2–13.5 US fl oz); supplier-listed range
• Care: Gentle hand washing; dry mugs, lids, and infusers separately.

1. Prepare both mugs: Rinse the mugs, lids, and infusers. Set each mug securely on a level surface, with a suitable place nearby to rest the hot infuser after brewing.
2. Brew to individual taste: Add loose leaves to each infuser, then pour in separately heated water suited to that tea. Leave room below the rim and use the lids while the infusions develop.
3. Lift out the leaves: Remove each infuser when its tea reaches the preferred strength, allowing drips to return to the mug. The two mugs can be ready at different times. Let very hot tea cool before sipping.
4. Wash and dry: Remove spent leaves and gently hand wash all components. Rinse thoroughly and allow lids, mugs, and infusers to dry separately before storing or returning them to the gift box.

Q: How many mugs are supplied?
A: The selected pairing includes two ceramic mugs, each with a lid and removable infuser, in a gift-box presentation. Check the named color combination and photographs to choose the pair you want.

Q: Can we brew different teas?
A: Yes. Each mug has its own infuser, allowing you to use different leaves, water temperatures, and steeping times. Remove each infuser independently when that serving is ready.

Q: How much tea does each mug hold?
A: The source gives a capacity range of 301–400 ml per mug, approximately 10.2–13.5 US fluid ounces, rather than one exact measured volume. Allow room for the infuser and leaves and avoid filling to the rim.

Q: Can I choose any two colors individually?
A: The listing offers the seven named color pairings shown in the options. Choose one of those combinations; a selected pairing is supplied as listed rather than assembled from two separate color choices.

1. Order Processing Time: How many business days does it take to pack and ship an order?
   Orders will be shipped within 1–3 business days of successful placement.
2. Shipping Time: What is the estimated delivery time for major destination countries/regions?
   USA: 7–12 business days; Europe: 7–12 business days.
3.  Shipping Policy: Is shipping free for orders over a certain amount (e.g., over $59), or is there a flat shipping fee?
   Free shipping on orders of $59 or more; a $15 shipping fee applies to orders under $59. Subscription items ship for free.

We offer a 14-day return policy, meaning you can request a return within 14days of receiving your item.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.
For returns due to personal reasons (non-quality issues), the buyer is responsible for shipping costs; for returns due to quality issues, the seller covers the shipping costs.

To start a return, please contact us at hello@ovanyu.com. Please note that returns should be sent to the following address: [Shop 02, Building 2, China Resources Ziyunfu, Richang Road, Mawei District, Fuzhou City, Fujian Province, China]

If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at hello@ovanyu.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, such as perishable goods (like food, flowers, or plants), custom products (like special orders or personalized items), and personal care goods (like beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about a specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. EU 14-Day Cooling-Off Period
Notwithstanding the above, if the goods are being shipped to the EU, you have the right to cancel your order or return the items within 14 days without providing a reason. As previously stated, returned items must be in the same condition as when you received them—unworn or unused, with tags intact, and in their original packaging. You will also need to provide a receipt or proof of purchase.

Refunds
Once we receive and inspect your return, we will notify you whether your refund request has been approved. If approved, the refund will be automatically issued to your original payment method; funds typically appear in your account within 10 business days.
We will issue a full refund if the return is due to an issue on the seller's part; however, if the return is for personal reasons, the buyer is responsible for shipping costs and a 5% transaction processing fee.

Please note that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return request, please contact us at hello@ovanyu.com.