White Tea
OVANYU / Teaware
Five colors in one set: · The conical silhouette: · Kiln-glazed surfaces:
The ovanyu Kiln-Glazed Conical Cup Set brings five colored porcelain cups together in a gift-box presentation. Each cup shares the same open, conical silhouette, so the group feels related even as the glaze colors vary. The flared rims create a broad view into the cups, making the contrast between tea and glazed surface part of the setting. Arrange all five for a shared tasting, or choose a different color for your own cup from one session to the next.
Q: Does this set include a brewing vessel?
A: This listing is for the specified cup set and its gift-box presentation. Add a gaiwan or teapot from your own collection to brew the tea; other vessels shown in styled photographs are not included.
Q: Do I have to use every cup at once?
A: No. Set out the number needed for your session and keep the remaining cups stored. The coordinated group can serve guests, while a single cup can also be used for your personal tea routine.
Q: What kind of serving are these cups intended for?
A: They are tasting cups for small poured portions of tea. They are suited to repeated servings from a brewing vessel or pitcher, rather than to the volume and drinking format of a large mug.
Q: How should I clean the glaze and decoration?
A: Use mild dish soap and a soft sponge, then rinse and dry thoroughly. Gentle hand washing is recommended for decorated teaware. Avoid abrasive pads and protect the rims from knocks while washing or storing.
We offer a 14-day return policy, meaning you can request a return within 14days of receiving your item.
To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.
For returns due to personal reasons (non-quality issues), the buyer is responsible for shipping costs; for returns due to quality issues, the seller covers the shipping costs.
To start a return, please contact us at hello@ovanyu.com. Please note that returns should be sent to the following address: [Shop 02, Building 2, China Resources Ziyunfu, Richang Road, Mawei District, Fuzhou City, Fujian Province, China]
If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at hello@ovanyu.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, such as perishable goods (like food, flowers, or plants), custom products (like special orders or personalized items), and personal care goods (like beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about a specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. EU 14-Day Cooling-Off Period
Notwithstanding the above, if the goods are being shipped to the EU, you have the right to cancel your order or return the items within 14 days without providing a reason. As previously stated, returned items must be in the same condition as when you received them—unworn or unused, with tags intact, and in their original packaging. You will also need to provide a receipt or proof of purchase.
Refunds
Once we receive and inspect your return, we will notify you whether your refund request has been approved. If approved, the refund will be automatically issued to your original payment method; funds typically appear in your account within 10 business days.
We will issue a full refund if the return is due to an issue on the seller's part; however, if the return is for personal reasons, the buyer is responsible for shipping costs and a 5% transaction processing fee.
Please note that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return request, please contact us at hello@ovanyu.com.
STORY & CRAFT
The ovanyu Kiln-Glazed Conical Cup Set brings five colored porcelain cups together in a gift-box presentation. Each cup shares the same open, conical silhouette, so the group feels related even as the glaze colors vary. The flared rims create a broad view into the cups, making the contrast between tea and glazed surface part of the setting. Arrange all five for a shared tasting, or choose a different color for your own cup from one session to the next.
FROM THE OVANYU COMMUNITY
Real experiences from across our tea and teaware collection.
FOR YOUR DAILY RITUAL
Whole leaves to make your new vessel part of the everyday.
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