White Tea
OVANYU / Teaware
Hand-painted landscape detail: · Removable infuser for loose leaves: · Five color choices:
The ovanyu Mountain Landscape Infuser Mug brings a hand-painted scenic motif to an everyday ceramic brewing piece. A lid and removable infuser allow loose leaves to steep directly in the mug, then be lifted out when the tea is ready. The shaped lid and contrasting handle add detail above and beside the landscape around the lower body. Choose Purple, Black, White, Blue, or Orange to suit your space, with gift-box presentation included.
Q: Can I take the infuser out?
A: Yes. The removable infuser is lifted out after steeping, separating the leaves from the finished tea. Set it on a suitable heat-resistant surface and take care with hot water remaining inside.
Q: Can this mug go in the microwave?
A: No. The product information specifically lists it as unsuitable for microwave use. Heat water in a separate kettle and pour it into the mug for brewing instead.
Q: What is the capacity?
A: The source specification gives a 401–500 ml capacity range, approximately 13.6–16.9 US fluid ounces, rather than one exact measured volume. Leave additional space for the infuser, leaves, and comfortable handling when preparing tea.
Q: Is the color option for a full set of mugs?
A: No. The selected color supplies one mug with its lid and removable infuser, presented in a gift box. Choose the individual color you prefer; the other colorways are alternative purchase options.
We offer a 14-day return policy, meaning you can request a return within 14days of receiving your item.
To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.
For returns due to personal reasons (non-quality issues), the buyer is responsible for shipping costs; for returns due to quality issues, the seller covers the shipping costs.
To start a return, please contact us at hello@ovanyu.com. Please note that returns should be sent to the following address: [Shop 02, Building 2, China Resources Ziyunfu, Richang Road, Mawei District, Fuzhou City, Fujian Province, China]
If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at hello@ovanyu.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, such as perishable goods (like food, flowers, or plants), custom products (like special orders or personalized items), and personal care goods (like beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about a specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. EU 14-Day Cooling-Off Period
Notwithstanding the above, if the goods are being shipped to the EU, you have the right to cancel your order or return the items within 14 days without providing a reason. As previously stated, returned items must be in the same condition as when you received them—unworn or unused, with tags intact, and in their original packaging. You will also need to provide a receipt or proof of purchase.
Refunds
Once we receive and inspect your return, we will notify you whether your refund request has been approved. If approved, the refund will be automatically issued to your original payment method; funds typically appear in your account within 10 business days.
We will issue a full refund if the return is due to an issue on the seller's part; however, if the return is for personal reasons, the buyer is responsible for shipping costs and a 5% transaction processing fee.
Please note that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return request, please contact us at hello@ovanyu.com.
STORY & CRAFT
The ovanyu Mountain Landscape Infuser Mug brings a hand-painted scenic motif to an everyday ceramic brewing piece. A lid and removable infuser allow loose leaves to steep directly in the mug, then be lifted out when the tea is ready. The shaped lid and contrasting handle add detail above and beside the landscape around the lower body. Choose Purple, Black, White, Blue, or Orange to suit your space, with gift-box presentation included.
FROM THE OVANYU COMMUNITY
Real experiences from across our tea and teaware collection.
FOR YOUR DAILY RITUAL
Whole leaves to make your new vessel part of the everyday.
White Tea
Loose Leaf Tea
Loose Leaf Tea
Loose Leaf Tea
Loose Leaf Tea
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