White Tea
OVANYU / Teaware
Two deer designs: · Spotted ears and rounded features: · A flexible decorative accent:
Rounded features, spotted ears, and a pale finish give this ovanyu deer tea pet a gentle, playful character. Choose Large-Eared Deer or Little Deer according to the pose you prefer. The piece is a decorative companion for the tea table, shelf, or desk, intended to add a small point of interest among the more functional objects. Place it beside your brewing arrangement where its silhouette can be appreciated without interfering with the space you need to pour.
Q: Is a tea pet used to brew or drink tea?
A: No. This is a decorative object for the area around the tea service. It does not replace a cup, brewing vessel, or storage container and has no role in preparing the infusion.
Q: Do I need to pour hot tea over it?
A: No. Displaying it beside the tea setting is sufficient to enjoy the piece. A particular seasoning or hot-water routine is not specified for this listing, so gentle display care is the recommended approach.
Q: Can it be displayed away from the tea table?
A: Yes. A stable shelf or desk is another suitable setting, provided the piece is kept where it is unlikely to be knocked. Choose a position that lets you see the selected pose and decoration.
Q: How do I choose the version I receive?
A: Select the named option and compare its corresponding photograph. The chosen option determines the design or configuration supplied. Different poses, colors, and optional bases are alternatives rather than automatic extras.
We offer a 14-day return policy, meaning you can request a return within 14days of receiving your item.
To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.
For returns due to personal reasons (non-quality issues), the buyer is responsible for shipping costs; for returns due to quality issues, the seller covers the shipping costs.
To start a return, please contact us at hello@ovanyu.com. Please note that returns should be sent to the following address: [Shop 02, Building 2, China Resources Ziyunfu, Richang Road, Mawei District, Fuzhou City, Fujian Province, China]
If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at hello@ovanyu.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, such as perishable goods (like food, flowers, or plants), custom products (like special orders or personalized items), and personal care goods (like beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about a specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. EU 14-Day Cooling-Off Period
Notwithstanding the above, if the goods are being shipped to the EU, you have the right to cancel your order or return the items within 14 days without providing a reason. As previously stated, returned items must be in the same condition as when you received them—unworn or unused, with tags intact, and in their original packaging. You will also need to provide a receipt or proof of purchase.
Refunds
Once we receive and inspect your return, we will notify you whether your refund request has been approved. If approved, the refund will be automatically issued to your original payment method; funds typically appear in your account within 10 business days.
We will issue a full refund if the return is due to an issue on the seller's part; however, if the return is for personal reasons, the buyer is responsible for shipping costs and a 5% transaction processing fee.
Please note that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return request, please contact us at hello@ovanyu.com.
STORY & CRAFT
Rounded features, spotted ears, and a pale finish give this ovanyu deer tea pet a gentle, playful character. Choose Large-Eared Deer or Little Deer according to the pose you prefer. The piece is a decorative companion for the tea table, shelf, or desk, intended to add a small point of interest among the more functional objects. Place it beside your brewing arrangement where its silhouette can be appreciated without interfering with the space you need to pour.
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