Tea Accessories: Marbled Ceramic Tea Warmer Base

Earthy and green tones move across the marbled surface of this ovanyu ceramic warmer base. Its square body has a removable top with a central opening, creating the form shown in the tea-light arrangement. The lacquer-style appearance is a description of the finish, rather than a claim about a particular lacquer material. Use it only with an appropriately sized tea light and a vessel intended for candle warming, keeping the setup stable and attended throughout use.

• Marbled surface detail: The mixture of earthy and green tones gives the base visual variation across its faces. The finish is the principal decorative feature, allowing the square form to sit among simpler tea vessels as a color accent.
• Square ceramic construction: The straight-sided body and removable top create a compact support arrangement. Check the stability and fit of any vessel you plan to place above it before lighting a candle; the vessel must be suitable for this kind of warming.
• Tea-light arrangement: The photographed setup uses a small tea light. This base is not a kettle or an electric heater, and compatibility with alcohol burners is not confirmed. Never pour liquid fuel into the ceramic base.
• A decorative element beneath the vessel: The patterned base can become part of a tea arrangement even when the vessel above it is plain. Its square shape offers a contrast to the rounded outline of many teapots and cups.
• A setup that depends on correct pairing: Safe use requires a suitable candle and a vessel specifically intended for candle warming. Confirm compatibility before use; a decorative ceramic pot should not be assumed suitable simply because it fits on top.

• Brand: ovanyu
• Material: Ceramic
• Included: One warmer base; teapot and fuel not included
• Care: Cool completely before handling or cleaning; never leave a flame unattended.

1. Check the full arrangement: Use a stable, heat-resistant surface clear of fabric and other combustible materials. Confirm that the top is seated securely and that the chosen vessel is intended for candle warming.
2. Fit an appropriate tea light: Use only a suitably sized tea light in the arrangement shown. Keep the candle secure and do not pour liquid fuel into the base or substitute an unconfirmed alcohol burner.
3. Keep the warmer attended: Light and use the candle according to its instructions. Keep hands clear of heated parts, keep children and pets away, and do not move the base while the flame is lit.
4. Extinguish and cool: Extinguish the candle before leaving the area. Let the candle, base, top, and vessel cool completely before moving or cleaning them. Wipe the cooled ceramic gently with a soft cloth.

Q: Is this designed to boil water?
A: No boiling performance is specified. It is offered as a tea-light warmer base used with a suitable warming vessel. Prepare hot water separately and do not treat the base as a replacement for a kettle.

Q: Does the listing include a teapot or candle?
A: The product is the ceramic warmer base. A teapot and fuel are not specified as included, so plan to obtain compatible items separately and confirm that the vessel is suitable for candle warming.

Q: Can I use an alcohol burner instead?
A: Compatibility with alcohol fuel is not confirmed. Use only the described tea-light arrangement and never pour liquid fuel into the base. A different fuel system should not be inferred from the product’s appearance.

Q: Can every ceramic teapot be placed on top?
A: No. A teapot used for steeping is not automatically suitable for direct candle warming. Use a vessel specifically intended for that purpose and verify that it sits securely in the complete arrangement.

1. Order Processing Time: How many business days does it take to pack and ship an order?
   Orders will be shipped within 1–3 business days of successful placement.
2. Shipping Time: What is the estimated delivery time for major destination countries/regions?
   USA: 7–12 business days; Europe: 7–12 business days.
3.  Shipping Policy: Is shipping free for orders over a certain amount (e.g., over $59), or is there a flat shipping fee?
   Free shipping on orders of $59 or more; a $15 shipping fee applies to orders under $59. Subscription items ship for free.

We offer a 14-day return policy, meaning you can request a return within 14days of receiving your item.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.
For returns due to personal reasons (non-quality issues), the buyer is responsible for shipping costs; for returns due to quality issues, the seller covers the shipping costs.

To start a return, please contact us at hello@ovanyu.com. Please note that returns should be sent to the following address: [Shop 02, Building 2, China Resources Ziyunfu, Richang Road, Mawei District, Fuzhou City, Fujian Province, China]

If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at hello@ovanyu.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, such as perishable goods (like food, flowers, or plants), custom products (like special orders or personalized items), and personal care goods (like beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about a specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. EU 14-Day Cooling-Off Period
Notwithstanding the above, if the goods are being shipped to the EU, you have the right to cancel your order or return the items within 14 days without providing a reason. As previously stated, returned items must be in the same condition as when you received them—unworn or unused, with tags intact, and in their original packaging. You will also need to provide a receipt or proof of purchase.

Refunds
Once we receive and inspect your return, we will notify you whether your refund request has been approved. If approved, the refund will be automatically issued to your original payment method; funds typically appear in your account within 10 business days.
We will issue a full refund if the return is due to an issue on the seller's part; however, if the return is for personal reasons, the buyer is responsible for shipping costs and a 5% transaction processing fee.

Please note that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return request, please contact us at hello@ovanyu.com.