These terms govern your use of the OVANYU online store and any purchase made through it. By using the store, you agree to these terms and the policies linked from them.
Online store use
You must be legally able to enter a contract in your location. You may not use the store for unlawful activity, interfere with its security, transmit harmful code, or infringe the rights of others.
Products and availability
We aim to describe products, colours, measurements, origin, and availability accurately. Natural and handmade products may vary. Product images and screen colours are illustrative. We may limit quantities, withdraw products, or cancel an order when necessary.
Prices, billing, and payment
Store prices and checkout totals are shown in USD unless stated otherwise. You agree to provide current and accurate billing, contact, and account information. Taxes, duties, delivery charges, and payment conversions may apply as shown at checkout or by your payment provider.
Orders
An order is an offer to purchase. We may decline or cancel an order for stock, payment, fraud prevention, pricing, legal, or delivery reasons. If payment has been captured for a cancelled order, the relevant amount will be refunded to the original payment method.
Shipping and returns
Our Shipping Policy forms part of these terms. Delivery estimates are not guaranteed. Return eligibility depends on product type and condition, and you must contact us before returning an item.
Account responsibility
You are responsible for keeping account credentials secure and for activity under your account. Tell us promptly if you suspect unauthorised access.
Accuracy and changes
Store information may contain errors or omissions. We may correct information, change prices, update these terms, or modify the service. Changes apply from the date they are posted, subject to applicable law.
Third-party services and links
The store may use or link to third-party tools, payment services, carriers, or websites. Their services are governed by their own terms.
Feedback and submissions
If you send ideas, reviews, images, or other content, you confirm that you have the right to share it and that it is lawful and accurate. Do not submit confidential material unless we have agreed in writing to receive it.
Privacy
Our Privacy Policy explains how personal information is handled.
Disclaimer and liability
The store and its content are provided subject to applicable consumer rights. To the fullest extent allowed by law, we do not guarantee uninterrupted or error-free access and are not liable for indirect or consequential loss. Nothing in these terms excludes liability that cannot legally be excluded.
Indemnity
Where permitted by law, you agree to compensate us for losses caused by your unlawful use of the store or material breach of these terms.
Severability and waiver
If part of these terms is unenforceable, the remaining parts continue to apply. A delay in enforcing a right is not a waiver of that right.
Termination
We may suspend access for a serious or repeated breach. Obligations that by their nature continue after termination will remain in effect.
Entire agreement
These terms, together with the policies referenced here and any written order terms, form the agreement relating to the store.
Governing law
Applicable governing law and forum depend on the merchant entity and mandatory consumer protections. This section should be completed with local legal advice before the store is opened to the public.
Contact
Questions about these terms can be sent through the Contact us page.