Privacy Policy

This privacy notice describes how OVANYU collects, uses, and shares personal information when you visit the store, place an order, contact us, or otherwise use our services.

Information we collect

Depending on how you use the store, we may collect contact details, billing and delivery information, order and payment information, account details, messages you send us, device and browser information, IP address, cookie data, and information about how you use the store.

How we use information

  • Provide products, process payments, fulfil orders, and support customers
  • Maintain accounts, prevent fraud, secure the store, and comply with legal duties
  • Improve products, services, website performance, and customer experience
  • Send service messages and, where permitted, marketing communications

Shopify and service providers

Our store is hosted by Shopify. We may share information with Shopify and providers that support payments, delivery, analytics, customer service, security, and marketing. They process information according to their own notices.

Cookies

Shopify and service providers may use cookies to operate the store, remember preferences, measure performance, prevent fraud, and support advertising where enabled. Available controls depend on your location and the services active on the store.

Legal disclosures and retention

We may disclose information when required by law, to protect rights and safety, or in connection with a business transfer. We retain information as long as needed for legal, tax, accounting, fraud prevention, and dispute requirements.

International transfers

Information may be processed outside your country, subject to applicable safeguards.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of personal information, and to object to certain processing. You can unsubscribe from marketing emails using the link in the message.

Children

The store is not intended for children, and we do not knowingly collect personal information from children contrary to applicable law.

Changes and contact

We may update this notice when our practices or legal requirements change. For privacy questions or requests, use the Contact us page. We may need to verify your identity before completing a request.